Best Western Plus Yakima Hotel

The hotel exceeded my expectations. Everything was clean and new. My son used the pool and it was perfect. The customer service lacked! The front desk was rude. Was on the phone when we arrived didn’t thank us for our wait hardly even looked at us. Literally didn’t look up. The gentleman who was in charge of breakfast was delightful. Said good morning and asked how we were. It’s the small things that matter and in my opinion take very little energy but is so appreciated. The front desk seemed put out and obviously hates her job.

Very impressed. Extremely comfortable, roomy and clean. Staff was very helpful and pleasant. Breakfast was amazing.

Super comfy bed. Nice clean room. Could not stay for breakfast. Staff was wonderful!

From the moment we checked-in the staff were friendly and courteous. The room was very cl;ean and comfortable with plenty of room. The breakfast offered plenty of choices, was nicely presented and tasty. We used the work out facilities but not the pool and the room was clean and cool.

The room was very spacious and comfortable The fresh cookies in the evening were a lovely treat The breakfast was great!