Best Western Plus Yakima Hotel

The hotel exceeded my expectations. Everything was clean and new. My son used the pool and it was perfect. The customer service lacked! The front desk was rude. Was on the phone when we arrived didn’t thank us for our wait hardly even looked at us. Literally didn’t look up. The gentleman who was in charge of breakfast was delightful. Said good morning and asked how we were. It’s the small things that matter and in my opinion take very little energy but is so appreciated. The front desk seemed put out and obviously hates her job.

Very impressed. Extremely comfortable, roomy and clean. Staff was very helpful and pleasant. Breakfast was amazing.

Friendly staff and a very comfortable bed. Cleanliness was great and the smell of the hotel was delightful. We would stay again.

Rooms were clean and spacious. Breakfast was pretty good. Nice indoor pool. Front desk staff were very welcoming. They offered us some home made cookies. No issues, we will be staying here again next time we visit family in Yakima.

Super comfy bed. Nice clean room. Could not stay for breakfast. Staff was wonderful!